GDPR Compliance

Last updated: January 2024

jolly-thicket is committed to protecting the privacy and security of personal data in accordance with the General Data Protection Regulation (GDPR) for individuals located in the European Economic Area (EEA) and the United Kingdom.

Data Controller

jolly-thicket acts as the data controller for personal information collected through our website and services. Our contact details are:

jolly-thicket
Level 14, 120 Collins Street
Melbourne VIC 3000, Australia
Email: [email protected]

Legal Basis for Processing

We process personal data only when we have a lawful basis to do so. The legal bases we rely on include:

• Consent: Where you have given explicit consent for us to process your data for specific purposes
• Contract: Where processing is necessary to perform a contract with you or take steps at your request before entering a contract
• Legal obligation: Where processing is necessary to comply with legal requirements
• Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights

Your Rights Under GDPR

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal data we hold about you and information about how we process it.

Right to Rectification

You have the right to request that we correct any inaccurate personal data and complete any incomplete data.

Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time.

International Data Transfers

As we are based in Australia, your personal data may be transferred to and processed in Australia. When we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When data is no longer needed, we securely delete or anonymise it.

Exercising Your Rights

To exercise any of your rights, please contact us at [email protected]. We will respond to your request within one month. This period may be extended by two months where necessary, taking into account the complexity and number of requests.

We may need to verify your identity before processing your request. If your request is manifestly unfounded or excessive, we may charge a reasonable fee or refuse to act on the request.

Right to Lodge a Complaint

If you believe that our processing of your personal data violates data protection laws, you have the right to lodge a complaint with your local data protection supervisory authority.

Updates to This Notice

We may update this GDPR notice from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions or concerns about this GDPR notice or our data protection practices, please contact:

Email: [email protected]
Address: Level 14, 120 Collins Street, Melbourne VIC 3000, Australia